get2Clouds(R)

FAQs

Q1. Can I use get2Clouds® without any existing Cloud service?
No, get2Clouds® takes your existing cloud, adding high levels of encryption and providing a fast, efficient and secure large file transfer manager. get2Clouds® is compatible with Google Drive, Dropbox, Microsoft OneDrive, SugarSync, Box, and TelekomCloud.
Q2. What platforms does get2Clouds® support?
get2Clouds® supports Windows XP SP3, Vista, Windows 7, Windows 8 and Windows 10.
Q3. Which cloud services are supported by get2Clouds®?
get2Clouds® is currently compatible with the following cloud services: Google Drive, Dropbox, Microsoft OneDrive, SugarSync, Box, and TelekomCloud. We were working on adding new services all the time, so check this list for updates.
Q4. How much does get2Clouds® cost?
The non-commercial version of get2Clouds® is free of charge. A premium version with added features for commercial clients and proprietary encryption technology can also be purchased. Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.
Q5. How can I use get2Clouds® with Mac?
get2Clouds® for Mac is available for commercial customers only. To find out more, please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Q6. I want to uninstall get2Clouds®. How should I do this?
To uninstall get2Clouds®, you need to go to the Add/Remove Programs option within the Control Panel, where it can be safely removed.
Q7. Is my data safe and secure?
Yes. Get2Clouds® uses state of the art encryption. The data is sent via a secure socket layer (https).
Q8. What is a good way to securely send a password to the receiver of the file I want to transfer?
A good suggestion is to break the message into chunks. Send part of it one way (for example, via email) and the other part another way (for example, via text message) in such a way that the recipient understands the context of what it means. Should anyone hack into either their email or texting device, they would only see one part of the password info and not the entire thing.
Q9. How do I ensure my password is secure?
It is often recommended to include both upper case and lower case letters, at least one special character and one or more numbers, and it should be at least 8 characters long. Combining two or more unrelated words is also a good method to use. As noted in Wikipedia, a method to memorize a complex password is to remember a sentence like 'This year I go to Italy on Friday July 6!' and use the first characters as the actual password. In this case 'TyIgtIoFJ6!'. This method even helps against shoulder surfing. See wikipedia.org for detailed information.
Q10. Google Drive is not working
As of April 2017 Google made some updates to its cloud, meaning that get2Clouds® is no longer compatible. We are currently working on an updated version of get2Clouds®, which will be available in the week beginning 17/04/17.
If you are currently using get2Clouds® with Google Drive and are experiencing problems, you will need to update to the latest version of get2Clouds®.